Family entertainment complex geared toward a specific or historic area, combining to promote a stimulating and fantastical atmosphere requiring costumes and architecture with entertainment and merchandise from Fyall, et al. (2003). According to this definition it could be concluded that water parks are a type of theme parks, whose main theme is water, which attracts tourists with exotic architecture. A water park is an amusement park with rides that involve water and areas where people can play or swim in water and have water play features, such as water slides, splash pads, lazy rivers and everything combined with water. Water games are a pleasure for people who try them, they experience extreme excitement involving water. Water parks (also called water parks) are entertainment parks for an exciting day out. Water parks are a separate class of parks. Regardless of their classification as a type of theme park or as a type of "recreation parks" in general, it could be concluded that water parks are man-made attractions whose theme is water and their main purpose is to attract visitors and meet their needs. needs. 'A recreational area offering water sports, other water activities and visual attractions such as waterfalls. Additionally, admission will normally be charged by Medlik (2003). According to Beaver (2002), the use of the term water park varies: it can be a large water sports complex or a tourist attraction such as a water theme park, or a combination of the two. Its meaning is that the water park is an exciting experience with a combination of water for the tourist to visit. Furthermore, the water park is very famous among the people and is one of the most exciting parts of the family vacation. Many families c...... middle of paper...... This research will also benefit Malaysia's economy in the tourism sector.1.6.2 Towards Tourism in MalaysiaThis research also provides benefits for tourism of Malaysia as they know more information about both of the water park. Therefore, based on the information they have the opportunity to decide where to go to Legoland or Sunway Lagoon. Furthermore, the customer can provide opinions or comments on any aspect so that his wishes and needs are approved. 1.7 Scope of Study This research will focus on customer expectations towards water park in the context of Malaysia: Legoland vs Sunway Lagoon. It involves 200 respondents participating in the experiment set up to see whether they prefer Legoland or Sunway Lagoon compared to their expectations and undergo the entire experiment. The researcher chose internal and external interviewees from Universiti Teknologi Malaysia (UTM).
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