“Business and human endeavor are systems…we tend to focus on snapshots of isolated parts of the system. And I wonder why our deepest problems are never solved." - Peter Senge, author of The Fifth Discipline: The Art and Practice of the Learning Organization People in an organization are the most important entity on which the entire performance of the organization depends. Hence the right mix of staff and correct utilization of the workforce and maintaining high levels of motivation, the organization as a whole can achieve miracles. People management is of fundamental importance in any modern organization. Strauss Cars is a leading car rental company operating in over 25 countries with around 1500 people working in the UK alone. Based on the strategic review of operations in the country, the company's board of directors concluded that a number of changes need to be considered to streamline the business, efficiently use resources and achieve overall better performance. along with a low-cost customer-friendly service. Management's new plan suggests having a head office for sales and marketing operations located in Edinburgh, where the Manchester and Cardiff offices will be closed and staff will be given a redundancy or relocation option to Edinburgh. As the company takes over this gigantic change in its structures and functions, some of the company's values may be presented, which are fundamental to the functioning of the organization in a modern setup. The company still follows some of the old sales and marketing methods, which are not regularly reviewed with respect to market conditions and local requirements and the necessary...... middle of paper...... performance evaluation and reward management system have to be hired as consultants to define the roles and responsibilities, which will entail the costs of the organization and also the refresher training that has to be imparted to the staff is also a burden on the exchequer of the organization. Finally, for Strauss Cars to undertake a strategic change in its processes to meet customer needs, it must undertake organic growth and improve the quality of services to its customers, it must follow a strategy of simplicity and focus on the production of its employees who can be increased by motivating them to contribute more through a scientific reward management system combined with the necessary training for the benefit of both the employee and the employer. For example: Doug Conant, CEO of Campbell's Soup, said: "To win in the marketplace you must first win in the workplace.”
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