IntroductionOrganizations have a wealth of information at their disposal thanks to globalization and the Internet. The amount of digital data available on the Web every day is reaching record levels of staggering proportions and is supposedly accumulating at an ever-increasing rate, estimated to grow by 30% annually from 1999 to 2002. (Blair) This data, transformed into information the organization can use must be filtered and verified to verify its validity. People are the best resource of organizations. Organizations are likely to find better solutions to information overload through changes to their social systems. Availability of Information As previously stated by Blair, the amount of information available has become staggering and will increase substantially over the years. More importantly, information overload occurred long before the appearance of today's digital gadgets. Complaints about "too many books" have resonated through the centuries, since books were papyrus scrolls, manuscripts on parchment, or printed by hand. The complaint was also common to other cultural traditions, such as the Chinese one, built on textual accumulation around a canon of classics. (Blair) Therefore, historically the problem or precedent began a long time ago; The Internet has only accelerated the problem and increased the amount of information available to an organization. It is this information overload that places additional stress and clarification on organizations. Organizations now have to filter and substantiate information, or data, due to its uncertain validity. With this unfortunate availability of information overload due to technology and the Internet, organizations must turn information into usefulness. Information is data that has been given meaning b...... center of sheet ....../dikw/dikw.htmBlair, A. (2010) Information Overload, Then and Now. The Chronicle of the Higher Education Review. November 28. Retrieved November 15, 2010, from http://chronicle.com/article/Information-Overload-Then-and/125479/?sid=cr&utm_source=cr&utm_medium=enGreen, P. (2010) Social media is challenging notions of the Hierarchy of Data, Information, Knowledge, Wisdom (DIKW). CMS wire. August 16th. Retrieved November 25, 2010, from http://www.cmswire.com/cms/enterprise-20/social-media-is-challenging-notions-of-the-data-information-knowledge-wisdom-dikw-hierarchy --008320 .phpLiu, X. and Errey, C. (2006) Socio-technical systems: there is more to performance than new technologies. Global PTG. Retrieved February 27, 2011, from http://www.ptg-global.com/PDFArticles/Socio%20technical%20systems%20-%20There's%20more%20to%20performance%20than%20new%20technology%20v1.0.pdf
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