Waiting in today's society is countercultural. Consumers want it and they want it now. Waiting 5 minutes in any line is unacceptable and causes friction for most people and banks are no exception. Many companies have adopted a queuing mechanism to facilitate consumer demand. Individuals are often surprised that they have to wait in line even when there are systems in place to help with the process. “Queuing theory deals with problems involving queuing or waiting” (Beasley, 2018). Queues are always the result of limited resources. A fast food chain will implement a system like this to meet consumer demand in light of the lack of supply (workers). Supermarkets also implement such queuing systems. For example, Publix supermarkets here in Florida have a queuing policy that no more than two people must be side by side in line or an associate must open another register. Queuing allows people to feel safe, boosts morale, and gives organizations a competitive advantage over those without implementation. DR (2014) outlines first-come, first-served as one of the queuing structure models. This is a typical system that we learned even in elementary school. Redemptive when that kid cut you off in line and you said, “back of the line, man.” This was a question system developed at an early age and we didn't even know it. Even today we want to be served and every restaurant puts this concept into practice. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay Benefits of Queuing Queuing has many benefits, many of which are intangible but are realized. We've all had a less than euphoric experience waiting in line. I recently went to Disney World. I wouldn't recommend going if waiting is something you have a problem with. The duration of the lines can vary from 10 minutes up to an hour depending on the ride or attraction. Often waiting in line, whether at a doctor's office, a grocery store, Disney World, or even a car wash, can increase stress levels and increase irritability. Understanding queues is a core function of operations management. In a case like that of the Big Bank, having a waiting line through which users can fill the vacant teller would be a good plan. Of the 5 available cashiers, two are assigned for a single transaction and the remaining three would be assigned to the three cashiers at the rate of 60% if users make multiple transactions. The two cashiers assigned to the users take almost 90 seconds for each cashier, for which the employee would have to wait more than 1 minute. As for the remaining three cashiers, each user takes 4 minutes for the transaction for which line users will have to wait more than a minute and a half. Since the waiting line is 1, a lot of time is wasted for users waiting in line. In this case, by providing one cashier for a single transaction user and the other four cashiers for multiple transactions, the single transaction user should be waiting in line longer than the multiple transaction users. Considering that 60% of users make multiple transactions, each user could wait almost a minute to use the service. While the remaining 40% of users make a single transaction and have to wait for longer times than those of multiple users. By providing a cashier for the single user of the transaction, the waiting line would be long and the waiting time for these users would be increased. Conclusion Keep in mind: this is just an example. Get.
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