For one thing, the response to help these victims has been slow. Then when they were finally rescued, most people went to the convention center where food was in short supply and they didn't have anything necessary that they needed, including decent medical equipment. These people were told that buses would come to pick them up, but the buses never arrived. It took a very angry phone call from the mayor to get the buses there to pick up these victims and take them somewhere. Even then, though, everyone was simply missing. Many people have been separated from their families. It was extremely disorganized. Later, after New Orleans reopened, college student Paris Ervin discovered another way the government had been negligent. Before arriving, he had contacted the search and rescue team who told him that no bodies had been found in his house. This made him believe that maybe there was a chance his mother had made it out alive after all. However, when he arrived at his house, he found that all the doors were still locked, meaning that no one had entered the house to search for the bodies. After further searching, his mother's body was found under the refrigerator in the kitchen. He wasn't the only one this happened to either. People involved in search and rescue, including people from FEMA, a federal organization, had a flag system